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Customer Service/Shipping
Accepted Payment Methods : $CAD : MasterCard, Visa and American Express
 All our prices are in Canadian Dollars check exchange rate
All other currencies are automatically converted from Canadian dollars by your credit card company to your local currency.
FREE shipping on orders over $150 to Canada, from Warm Buddy page only
FREE shipping on orders over $200 for the USA, from Warm Buddy page only
**Once you have reached the FREE shipping threshold any items added after from pages such as "Pot Luck","Christmas Gifts","Gifts packs" which normally would not carry free shipping , these will be included in the FREE shipping**.
We also ship internationally.
Local Pick up: If you want to pick up your order (Vancouver BC),call us first to arrange 604-322-9370 we are available any time 7 days a week.
How to Contact us :
Peter or Patricia Sauer
Telephone: 604-322-9370
Toll Free Phone: 1-866-322-9370 (Canada and USA)
Web site: www.wildflowersaromatherapy.com
Email: sales@wildflowersaromatherapy.com
No other retailer,online or store carries the full range of Warm Buddy products..We are the only retailer in the World that carries the full Warm Buddy line, we have ALL the fabric colours ALL the sizes, ALL the warm up animals...save yourself the frustration - Time - and cost of trying to find it locally,we have it in stock.
We always have your product in stock.
We ship same day.
We offer FREE gift wrapping and a gift card with your wishes.
Check our Discount Coupons section on the main menu for available coupon codes.
Check what our customers say about us.
We promise to give the best possible service for the best possible price, our customers are our best advocates, read what they think of us.
Why is it less expensive to buy online?
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How much does it cost you to take your car out of the driveway each time to go shopping?
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Cost of gas.
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Cost of insurance.
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Cost of your time.
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Less frustration fighting traffic and crowds at the mall.
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While we have no control over the cost of shipping,we charge the exact fee Canada Post charge us, other than offering a discount on the shipping, this is shown when you see the shipping cost menu. NO surcharge.
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So adding up all these costs you incur going to the mall our shipping cost really pales into insignificance.
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Plus we are really nice people to deal with...priceless.
Located in Vancouver BC Canada
Taxes :
Canada (GST ) or HST where applicable
USA: No Taxes. No Brokerage fees
International: No Taxes. No Brokerage fees
Standard Mailing Times Canada - USA - International
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Shipping Options using Canada Post Services 2010/11 |
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Canada |
Speed |
Service |
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Next A.M |
Priority Next AM |
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Next Day to 2 Days |
Xpress Post |
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Next Day to 7 Days |
Expedited Parcel |
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Expedited delivery times |
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BC |
Next Day to 2 days |
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Alberta |
2 to 3 days Days |
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Saskatchewan |
3 to 4 Days |
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Manitoba |
3 to 4 Days |
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Ontario |
4 to 5 Days |
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Quebec |
5 to 6 Days |
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Newfoundland |
8 to 9 Days |
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Maritimes |
7 to 8 Days |
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Yukon/NWT |
5 to 6 Days |
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Nunavut |
10 days |
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USA |
Next Day |
Priority World wide |
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2 to 3 Days |
Xpress Post |
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4 to 8 Days |
Expedited parcel |
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4 to 10 Days |
Small Packet air |
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6 to 12 Days |
Small Packet surface |
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International |
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2 to 3 Days |
Priority Worldwide |
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4 to 7 Days |
Xpress Post |
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6 to 10 Days |
International parcel air & Small packet air |
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4 to 6 weeks |
Small packet surface and International parcel surface |
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The days quoted for shipping are business days not including weekends |
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Shipping Rates
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All our shipping costs are calculated in real time based on weight and size of order and destination.
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After you have selected the product(s) and put them in the shopping cart. In the check out page 3/5 you will be shown a menu of shipping costs based on how fast you want the order to get to you.
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On this menu you will also see an optional rate, this is a fixed rate ( This varies by region) that you will never pay more than this up to the free shipping threshold, this rate could be less or more than the calculated rate, the more items you order the more beneficial the optional rate becomes.You have control and the choice to select the least expensive shipping that gives you a savings.
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**Optional rates will not apply when ordering products that are on sale.
FREE shipping on orders over $150 to Canada, from Warm Buddy page only
FREE shipping on orders over $200 for the USA, from Warm Buddy page only
**Once you have reached the FREE shipping threshold any items added after from pages such as "Pot Luck","Christmas Gifts","Gifts packs" which normally would not carry free shipping , these will be included in the FREE shipping**.
We also ship internationally.
 Our products are shipped with Canada Post’s domestic and international services.USA uses USPS
It is easy for you, our customer, to have complete control over the cost and speed of your deliveries.
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