FAQ
Q: What are your prices in?
A: All our prices are in Canadian Dollars.When your order is processed your credit card is debited in your local currency
Q: Do you ship world wide?
A: Yes we ship to all parts of the world
Q: Do you offer FREE shipping
A: In Canada and USA on orders over $75CDN.
Q: Are there any other costs ?
A: Countries overseas there may be import duties and Europe there may be VAT costs, we suggest you check you local customs first
Q: Who do you ship with?
A: We use Canada Post and use their shipping module on our e-store which automatically calculates the shipping rate
Q: Are your products natural?
A: yes, we don't use any synthetics, chemicals everything is natural and we only test on Family or willing friends
Q: Do you offer Gift wrapping?
A: Just let us know if you want your gift wrapped and we will also include an enclosure card, just let us know what to put on the card. This service is free
Q: How do I know my goods have been shipped?
A: Along with personally acknowledging receipt of your order we also e-mail you a shipping confirmation. All orders are filled the same day
Q: How secure is your site?
A: All transactions are secure using the same process your banks use
Q: Do you sell in bulk?
A: Yes..Please let us know what product you would like a bulk price on,.
Q: Where do your products come from?
A: 99.9% come from here in British Columbia, Canada the rest are from Alberta so 100% are Canadian. Most of our suppliers are small home based businesses that we are so proud to support
Q: I have difficulty putting products in the shopping cart!!
A: If you are using microsoft internet explorer you may need to up grade to IE7 click Here this is a FREE download or if it is upgraded maybe use this link to our E-store click here
Let us know what you think: Drop us and E-Mail
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